Case Study: Big Nerd Ranch
How Big Nerd Ranch Was Able to Turn Around 2 Years of Declining Revenue in 3 Months
Overview
In 2017, Big Nerd Ranch (BNR), had seen 2 ½ years of declining revenue. They went from a darling of the industry being trusted by the largest companies in the world to seeing corporate relationships dissolve, and the sales of the flagship service decline to almost zero.
BNR engaged Ken Lundin & Associates (KLA) to right the ship and do it quickly.
Using the Revenue Acceleration Program, KLA was able to attack the challenges on 2 fronts:
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1
Quickly generate new sales and referrals from the existing client base.
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2
Set the company up for ongoing predictable, systematic sales growth.
Stacy Henry
CEO, Big Nerd Ranch
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growth of largest accounts above previous growth rates
Using The Revenue Acceleration Program KLA analyzed where the most immediate lift in revenue could be achieved and implemented out “Trojan Horse” program which leverages the subject matter experts, not sales staff, to create opportunities.
In parallel, KLA identified what was working and was not working in the sales process, the quality of the team, the gaps in training and implement a systematic program to address these findings.
- Become customer-centric sellers instead of “feature led” sellers.
- From chaos and declining revenue to predictable.
- Leading to a massive positive cultural shift.
Sale of company in 2020, just 3 years later, to projekt202 a division of Amdocs.
Stacy Henry
CEO, Big Nerd Ranch